Investor Service Center

Ministry of Economy and Foreign Trade Services (granting and correcting import licenses, canceling import licenses)

Commercial Bank of Syria Services (payment of all fees, allowances and stamps necessary for the procedural process).

Social insurance and labor sector services (opening an insurance facility identity, establishment clearance, worker registration, worker separation, payment of insurance contributions, fines and delay interest).
Industry sector services (industrial license, decisions to amend the industrial license / the beneficiary, the legal form, the project’s home, project data, project implementation period /, certification of the project’s needs page).
Electricity sector services and its subsidiaries / General Corporation for Electricity Transmission, General Corporation for Electricity Distribution, Energy Research Center / (preliminary study of investor requests for licenses and permits and their amendments to establish the station in coordination with the Ministry, study of the possibility of linking the station with the transmission network, study of the possibility of linking the station with the distribution network, Studying project requests for electric power supply, studying project components from a technical point of view, and auditing and approving feasibility studies.
internal trade and consumer protection sector Services(establishment of sole proprietorships and individual companies and granting them their commercial register, establishment of limited liability companies and private joint-stock companies, ratification of commercial registration certificates and all documents issued by the commercial register).

Transport sector services (coordination with the Ministry to grant project approvals).
Services of the real estate development and investment sector (receiving requests for licensing real estate development companies and establishing real estate development areas, verifying them and referring them to the Real Estate Development and Investment Authority) according to Law /2/ of 2023
Services of the media sector and its subsidiaries.
Customs sector services (granting customs exemptions).
Justice sector services (authentication and attestation of power of attorneys, cancellation of power of attorneys).
Oil and mineral resources sector Services(coordination with the Ministry for the allocation of mineral resources sites, coordination with the Ministry to study the issuance of initial approvals).

Tourism sector services (granting licenses to tourist establishments of all kinds (2-3), correspondence with public authorities to complete the necessary documents for granting licensing and employment inside and outside the organizational schemes, mediation to secure a water source for the project, mediation for tourist accommodation facilities to exempt them from income tax, preparation of mediation correspondence for establishments and tourism projects to obtain an import license).
Health sector services (coordination with the Ministry to study granting licenses and initial approvals for projects).
Interior sector services (granting a temporary residence receipt, entry visas for investors or workers who are nationals of Arab and foreign countries, without conviction).
Defense sector services (represented by the permanent committee to grant approval for the project site).
Media sector services (studying the submitted project and its documents and obtaining approvals in coordination with the Ministry).
Agricultural sector and agrarian reform services (issuing initial licenses, granting licenses for agricultural and animal production projects, renewing licenses, amending licenses, canceling licenses).
Water resources sector services (receiving licensing applications and approvals and processing them in cooperation with the Ministry).
 local administration and environment sector Services(receiving licensing applications for projects and following them up with public authorities).

A- There shall be established in each of the Authority and its branches or in the development or specialized areas a center called the “Investors Services Center”, and it includes representatives of the public authorities concerned with investment and all other procedures related to it, and it works as a single window for investment. From the original authority.
B – It is permissible to establish more than one center in the same governorate.

1- Granting an investment license

Required documents
• A request to obtain an investment license submitted by the investor or his legal agent according to the approved form at the Investor Services Center
• A copy of the investor’s personal card or the foreign investor’s passport.
• The legal power of attorney (power of attorney of a notary public) for the applicant (if he is an agent on behalf of the investor or the company) duly certified and registered with an indication of its validity period.
• An economic and technical feasibility study for the project, including a description of the project and a study of all its needs, prepared by an experienced party.
• An extract of a real estate registry, a statement of real estate ownership, or a registered lease contract for the real estate on which the project is to be established (not exceeding 3 months) or an allocation document from cities or industrial areas.
• A satellite image (Google earth) of the site in color, with coordinates, in case the site is outside cities and industrial areas.
• A list of requirements for the assets required for the project, including buildings, machinery, tools, equipment, production lines, and non-tourist means of transportation, as the case may be, including any needs necessary for the development, modernization, or expansion of the project.
• Duration of the project.
• The timetable required for the establishment of the project, including the expected start-up date.
• Project documents implemented by the investor locally and abroad, if any.
• Permission to review the law, instructions and procedures guides, and his responsibility for the validity of the data contained in the application.
• Any other document required by the concerned authority according to the type of activity, as determined by the procedures manual.
• Sign the required undertakings according to the type of activity.
• A written undertaking of the investor’s commitment to pay the fees incurred upon obtaining the license and his commitment to the provisions of Law 18 of the year according to the approved form at the Investors’ Services Center.
Requirements:
• The request must be submitted by the person concerned or his legal representative
• The project should be one of the projects that could be subject to Law No. 18 of 2021
• That the project fulfills a condition (the minimum value of the project’s assets, according to the type of activity).
• To pay the stamp allowance notice and the service allowance notice
• There is no reservation sign on the owner of the project or the property on which the project is to be established

If the project site is outside cities and industrial areas
As a preliminary measure, it is necessary to obtain a recommendation from the Standing Committee, in accordance with its terms of reference, to inspect the project site to determine the suitability of the site for the establishment of the investment project. The recommendation is a document whose issuance is guaranteed by the Investor Services Center within the deadline specified for the committee, as stated in the executive instructions of Law No. /18/ of 2021.
– The total time to complete the service is from 20 days to a month
Fees: (Payable according to payment notes at the Commercial Bank Service Desk in the Investor Services Center)
Detailed fees:
Fees and stamps value
Legal stamps for the application and for certified copies of the license. The value of legal stamps on the application with additions is 120 SP. The value of legal stamps for copies is 30 SP for each copy with additions.
The investment license service allowance is 2 million Syrian pounds
Fees for approval services required for the project, according to the type of service
License fees required for the project according to the type of project and the licenses required for it
2- The project obtained the incentives and facilities provided within the import substitution program (Ministry of Economy and Foreign Trade)
The required documents:
• Request an investment license according to the approved form at the Investors Services Center
• Request approval to grant the facilities and incentives included in the import substitution program, the applicant or his legal agent
Fees:
The value of legal stamps is 120 SP for each application (30 SP for financial + 50 SP for war effort + 20 SP for reconstruction on stamp duty and war effort + 20 SP for local administration on stamp duty and war effort)
Service completion period: 7 days
3- Amending the name of the beneficiary or the legal form, or assigning part or all of the project.
Required supporting documents:
Documents secured by the investor
• A request submitted by the person concerned or his legal representative
• A copy of the identity of the investor or his legal agent
• A copy of a passport in case the investor is a foreigner
• Commercial register, if any
Requirements:
• The request must be submitted by the person concerned or his legal agent.
• Attendance of all parties (assignee – assignee)
• In the case of an agency, it is required that the agency be a notary and duly certified with a recent date not exceeding 3 months
• Absence of a reserve reference for the concerned person.
• Clearance from social insurance
• Notification of payment of stamp allowance
• Notification of payment of the service fee
The total time to complete the service: 1 working day
Fees:
Fees and stamps value
Legal stamps for the application (with additions) 120 SP (30 SP for financial stamps + 50 SP for war effort + 20 SP for reconstruction on stamp duty and war effort + 20 SP for local administration on stamp duty and war effort)
Allowance for the service of amending the beneficiary for the first time (when the request is repeated for another time, the allowance is doubled) 600,000 Syrian pounds
4- Modifying the project objective
Required supporting documents:
Documents secured by the investor
• A request submitted by the person concerned or his legal representative
• A copy of the identity of the investor or his legal agent
• A copy of a passport in case the investor is a foreigner
• Commercial register, if any
Documents secured by the Investor Services Center
The approval of the Ministry concerned with the type of activity
Requirements:
• The request must be submitted by the person concerned or his legal agent.
• In the case of an agency, it is required that the agency be a notary public and duly certified with a recent date not exceeding 3 months.
• Absence of a reserve reference for the concerned person
• Clearance from social insurance
• Notification of payment of stamp allowance
• Notification of payment of the service fee
The total time to complete the service: 1 working day
Fees:
Fees and stamps value
Legal stamps for the request (with additions) 120 LBP. s
A service allowance for amending the project’s purpose for the first time (when the request is repeated for another time, the allowance is doubled) m